The Civil Service Commission (CSC) is conducting the FY2026 Stakeholders’ Rating on CSC Policies, an online feedback activity designed to gather stakeholder views on selected CSC policies and their implementation.
The survey covers the 2025 Omnibus Rules on Appointments and Other Human Resource Actions (ORAOHRA), the 2025 Rules on Administrative Cases in the Civil Service (RACCS), and an Open Feedback and Recommendations section.
For eligible stakeholders, the survey is expected to take approximately 5–10 minutes to complete, and the Respondents Guide indicates a survey deadline of October 2, 2026.
Take the FY2026 CSC Stakeholders’ Rating Survey
Eligible respondents can access the survey directly through the link below:
👉 Open the FY2026 CSC Stakeholders’ Rating Survey
The survey may also be accessed by scanning the QR code included in the official FY2026 Stakeholders’ Rating on CSC Policies Respondents Guide.
If you are one of the identified respondents, it is advisable to complete the questionnaire before the stated October 2, 2026 deadline.
What Is the FY2026 CSC Stakeholders’ Rating on CSC Policies?
The FY2026 Stakeholders’ Rating on CSC Policies is intended to gather feedback from stakeholders who have relevant responsibilities or experience involving the covered Civil Service Commission policies.
The purpose described in the Respondents Guide is to gather feedback on CSC policies, guide evidence-based decisions, and improve services.
Rather than being a general survey for everyone, the questionnaire is structured around the respondent's role and involvement with the applicable CSC policies.
This allows respondents to provide feedback based on their actual experience working with the policies and procedures covered by the survey.
What Policies Are Covered?
The survey identifies two major CSC policy areas for stakeholder feedback.
2025 Omnibus Rules on Appointments and Other Human Resource Actions
The first covered policy is the 2025 Omnibus Rules on Appointments and Other Human Resource Actions, commonly referred to as ORAOHRA.
The policy is particularly relevant to government personnel and human resource practitioners who handle appointments and other human resource actions.
For respondents working directly with government HR processes, their experience with the rules can provide useful information regarding how the policy works in actual agency operations.
2025 Rules on Administrative Cases in the Civil Service
The second major policy covered is the 2025 Rules on Administrative Cases in the Civil Service, or RACCS.
This area is particularly relevant to government personnel involved in administrative case handling.
Agency legal officers who regularly work with administrative cases may therefore encounter questions related to their experience and understanding of the applicable rules.
Who Are the Target Respondents?
According to the Respondents Guide, the survey is intended for specific groups of government stakeholders.
Human Resource Management Officers
Human Resource Management Officers (HRMOs) are among the identified respondents.
Because HRMOs are involved in human resource management and personnel-related processes, their experience may be relevant to evaluating the implementation of CSC policies affecting government employees and agencies.
Heads of the HRMPSB
The survey also identifies Heads of the Human Resource Merit Promotion and Selection Board (HRMPSB) as target respondents.
The HRMPSB is involved in evaluating candidates for promotion in government agencies. Their experience can therefore be relevant to questions concerning the practical application of personnel and appointment-related policies.
Agency Legal Officers
The third identified group consists of agency legal officers involved in administrative case handling.
Their participation is particularly relevant to the portion of the survey concerning administrative cases and the implementation of the applicable CSC rules.
What Will Respondents Be Asked About?
The Respondents Guide provides definitions for several terms that respondents will encounter when answering the policy-specific questions.
Understanding these terms can help respondents answer the questionnaire more accurately.
Awareness
Awareness refers to the respondent's level of knowledge about the policy and its purpose.
Relevance
Relevance concerns how the policy meets current needs and supports the respondent's work.
Coherence
Coherence considers how consistent the policy is with CSC and government rules.
Effectiveness
Effectiveness refers to how well the policy achieves its intended goals.
Efficiency
Efficiency considers how easy and timely the policy is to follow.
Impact
Impact refers to the positive changes the policy brings to people and government agencies.
Sustainability
Sustainability concerns the policy's ability to remain useful over time.
These definitions are important because the survey is not simply asking respondents whether they generally like or dislike a policy. Instead, respondents are asked to consider different aspects of the policy and its implementation.
How Does the Survey Flow Work?
The Respondents Guide presents a straightforward survey flow.
The first stage is the Respondent Profile.
After providing the applicable profile information, the respondent proceeds to the Policy-Specific Questions.
The questions presented will depend on the respondent's designation and involvement with the covered CSC policies.
The next stage is Open Feedback and Recommendations. This provides respondents with an opportunity to provide additional comments, observations, suggestions, or recommendations related to the policies.
Finally, the respondent submits the completed survey.
The guide estimates that the entire process will take approximately 5–10 minutes.
Why Is Stakeholder Feedback Important?
Government policies are implemented through actual procedures and day-to-day work in government agencies. HR personnel, selection board officials, and legal officers may encounter practical situations that are not immediately apparent from reading a policy document alone.
For this reason, stakeholder feedback can provide useful information about how policies are understood and applied.
The survey's categories—awareness, relevance, coherence, effectiveness, efficiency, impact, and sustainability—allow respondents to consider the policies from several perspectives.
The Open Feedback and Recommendations portion also gives respondents an opportunity to explain their experiences or identify areas that they believe may benefit from clarification, improvement, or further consideration.
Respondents should therefore answer based on their actual knowledge and experience with the applicable policies.
What Should Respondents Prepare Before Taking the Survey?
Before opening the questionnaire, respondents may want to consider their experience with the relevant CSC policy or policies.
For example, HR personnel may reflect on their experience with the 2025 ORAOHRA, while legal officers involved in administrative cases may consider their experience with the 2025 RACCS.
It is also useful to read each question carefully and consider the specific definition being used.
Since the survey is role-based, respondents should answer only the questions applicable to their designation and involvement.
Survey Deadline: October 2, 2026
One of the most important details in the Respondents Guide is the stated deadline.
Survey Deadline: October 2, 2026
As of September 30, 2026, the deadline is only days away.
Those who belong to the identified respondent groups and have not yet completed the survey may access it through the official survey link:
👉 https://forms.cloud.microsoft/r/YgeReAbGeB
The survey is expected to take approximately 5–10 minutes, according to the Respondents Guide.
Final Reminder for Eligible CSC Stakeholders
The FY2026 Stakeholders’ Rating on CSC Policies provides identified CSC stakeholders with an opportunity to share feedback concerning the implementation and usefulness of covered policies.
The survey focuses on the 2025 ORAOHRA, 2025 RACCS, and Open Feedback and Recommendations. Target respondents include Human Resource Management Officers, Heads of the HRMPSB, and agency legal officers involved in administrative case handling.
The survey evaluates areas such as awareness, relevance, coherence, effectiveness, efficiency, impact, and sustainability.
If you are among the intended respondents, you can access the questionnaire here:
🔗 FY2026 CSC Stakeholders’ Rating Survey
https://forms.cloud.microsoft/r/YgeReAbGeB
Deadline: October 2, 2026
The survey link can also be accessed through the QR code shown in the CSC's FY2026 Stakeholders’ Rating on CSC Policies Respondents Guide.
Important: Respondents should use the survey link and instructions provided by the CSC and answer the questions applicable to their designation and involvement with the covered policies.